Privacy Policy

Effective Date: 01/06/2022

At "Rasilna," we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our WhatsApp application ("App") and related services. By accessing or using our App, you agree to the terms of this Privacy Policy.

1. Information We Collect:

a. Personal Information: When you use our App, we may collect personal information that you provide directly to us. This includes, but is not limited to, your name, phone number, email address, and other contact details.

b. Usage Information: We may collect non-personal information related to your use of the App. This may include data about the features you use, the content you interact with, and the frequency and duration of your activities within the App.

2. How We Use Your Information:

a. Providing Services: We use your personal information to deliver the services you have requested, including facilitating communication with your customers through WhatsApp and enabling interactive features like automatic replies.

b. Improving User Experience: We may use usage information to analyze user trends, monitor App performance, and improve our services and features.

3. Sharing Your Information:

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating and maintaining the App. These service providers are bound by confidentiality agreements and are only permitted to use your information for specific purposes related to the services they provide.

b. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, or legal processes or respond to valid requests from governmental authorities.

4. Security:
 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Choices:
 

You have the right to access, update, and correct your personal information held by us. If you wish to exercise any of these rights or have any privacy-related concerns, please contact us at at support@rasilna.com.

6. Children's Privacy:
 

The App is not intended for use by individuals under the age of 18 years. We do not knowingly collect personal information from children under 18 years without parental consent. If you believe we have inadvertently collected information from a child under 18 years, please contact us, and we will take appropriate steps to remove the information.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at support@rasilna.com.

By using our App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

_Rasilna